Privacy Policy

At Viralcore ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and username that you voluntarily give to us when you register for an account or when you choose to participate in various activities related to our services.
• Usage Data: Information automatically collected when you access our services, including your IP address, browser type, operating system, access times, and the pages you have viewed.
• Device Data: Information about your mobile device, including device ID, model, manufacturer, and information about the location of your device.
• Advertising ID: We may collect and use your Google Advertising ID to serve personalized advertisements and analyze the performance of our ad campaigns through third-party partners like Google AdMob.

How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and authentication
• To manage user accounts and provide customer support
• To send administrative information, updates, and promotional materials (with your consent)
• To improve our services and develop new features
• To monitor and analyze usage and trends
• To protect the security and integrity of our services

Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with legal obligations or protect our rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, as described below.

Third-Party Service Providers

We use third-party services that may collect information used to identify you. These include:

• Google Play Services
• AdMob (Google’s advertising platform)
• Firebase Analytics (if applicable)

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to withdraw consent at any time
• The right to data portability

Data Deletion Request

Users can delete their account and associated data directly within the application settings. Alternatively, you may request the deletion of your data by contacting us at hola@viralcore.io. We will process your request within 72 hours.

Data Retention

Retention Period: We retain your data as long as your account is active. Once a deletion request is made, your personal data will be permanently removed from our active databases within 30 days, except where retention is required for legal compliance.

We may also retain certain information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.